Identifying your ideal customer profiles (ICPs) is the foundation of any successful marketing strategy. While this might sound obvious, it’s crucial to take the time to refine these profiles for the US market, which may differ significantly from Europe. In the US, purchasing decisions are often decentralised, and providers place a strong emphasis on measurable ROI and patient outcomes.
Once you’ve identified your ICPs, map their customer journeys. This will help you pinpoint their needs, motivations, and barriers at each stage—from awareness to decision-making. For example, US-based healthcare providers might prioritise educational content early in their journey, while administrative decision-makers look for cost-efficiency insights.
Tailor your messaging to resonate with your ICPs at each stage of their journey. We find that educational content such as webinars, explainer videos, and case studies work well to build awareness. In the consideration phase, focus on trust-building content like testimonials and KOL content. Ensure your content is clear, compliant with US regulations, and optimised for mobile viewing—a critical factor in the US.
Digital platforms are indispensable in reaching US healthcare professionals. For instance, 74% of clinicians access scientific information via social media, with LinkedIn and YouTube standing out:
Use tools such as SEMRush to evaluate competitors’ website performance and LinkedIn Ad Library to analyse their advertising strategies. This insight will help you refine your approach and differentiate your product. Pay attention to competitors’ keyword targeting, messaging, and social media messaging.
Digital advertising costs, particularly on LinkedIn, are significantly higher in the US. Adjust your budget accordingly and focus on high-impact campaigns. Be sure to de-select "Maximum Delivery" and "LAN" in the LinkedIn platform to ensure a precise audience reach. Retargeting can help stretch your budget further by focusing on ICPs who have already engaged with your website or content.
Implement retargeting strategies to nurture ICPs who visit your website. Display retargeting ads with relevant content, such as white papers or upcoming events, to keep your brand top of mind.
If your website’s search rankings are low in the US, invest in Google Ads to boost visibility. Target high-intent keywords, such as condition-specific terms, to attract relevant traffic. Audit competitor search performance to learn from established US competitors.
Attending events in the US can be expensive. Dramatically improve ROI by combining your physical presence with digital strategies:
At SparkLife Marketing, we’ve helped European MedTech companies successfully navigate these challenges and reach new audiences in the US. Combining our deep understanding of the healthcare market with cutting-edge digital marketing expertise, we create strategies that deliver outstanding results.
Expanding into the US MedTech market requires a tailored approach, one that balances strategic planning with tactical execution. For more tailored advice or to discuss how SparkLife can support your journey, get in touch with our team today.
References
Wiley Healthcare Professionals Content Preferences Survey (2023). https://www.wiley.com/en-us/business/research/corporate-solutions/resources/article-insights/how-can-you-engage-healthcare-professionals-online
EPG, The Future of HCP Engagement (2023). https://epghealth.com/new-research-report-the-future-of-hcp-engagement-impact
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SparkLife, founded by John Perkins and Carolyn Kelday, offers a proven marketing system designed to help life science companies navigate these challenges and reach their target audiences effectively. Their approach, which leverages digital expertise and strategic insights, has already demonstrated significant improvements in marketing performance.
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